The general information, terms and conditions outlined in this web site are the basic and general conditions applicable by most of the villas on the list; however there are some certain villas have different terms and conditions subject to their policy discretion. We encourage you to verify to us the information you read herein to avoid disappointment; The Maha has right to decide new or updated policy subject to the related villas condition. Each complaint will be reviewed and solved in case by case basis and subject to The Maha policy.
Reservation And Payment Procedure
You reserve and pay for your selected bali villa in 2 easy steps:
- Fill out our Booking Form providing us with details of your group.
- You make the payment either via bank transfer or credit card
- We will respond with a booking confirmation letter advising you that your villa is both reserved, and paid for.
The Maha provides you with several payment options i.e. full amount transfer to our bank account, full amount transfer to us.
Rental Seasons
Bali has three distinct rental seasons, based on demand: Low, High and Peak. The dates for each rental season are approximately as follows:
Low Season: Mid January to the end of June, and September or the beginning of October to mid December, except Chinese New Year weeks and Easter weeks.
High Season: The beginning of July to early or the end of September, Easter week, and Chinese New Year week.
Peak Season: Mid December to Mid January.
The above calendar and dates are the main source we use to determine weather any day is considered low, high or peak for booking purposes. Individual Villa owners however, some times have slightly different dates, and some villas require a minimum stay of 4 to 10 nights during the High and Peak Seasons. Each individual villa listing description details the exact Low, High, and Peak season dates for that particular villa, and if there is a minimum stay requirement.
Payment Amounts
If your booking is in the Low Season:
When you make a booking for a Villa to be reserved during low season dates, a booking deposit of 60% of the total rental fee for your villa is required. Once we have received your booking form, and your 60% booking deposit is approved, we will issue you with a confirmation letter, advising you that we have received your funds, and that we have reserved your selected villa for the period you have indicated. The remaining 40% balance of the rental fee is due at least 60 days prior to your departure date. The reservation will be automatically cancelled if the balance due is not paid by the invoiced date, and any payment made is not refundable.
* If you book your villa for a period during the low season, and you make the booking less than 60 days before your departure flight, you must pay the full amount of your villa rental fee (100%).
If your booking is in the High or Peak Season:
When you make a booking for a Villa to be reserved during high or peak season dates, a full payment of total rental fee for your villa is required. Once we have received your booking form and your payment is approved, we will issue you with a Confirmation letter, advising you that we have received your funds, and that we have reserved your selected villa for the period you have indicated.
* If you book your villa for a period during our high or peak season and you make the booking less than 90 days before your departure flight, you must pay the full amount of your villa rental fee (100%).
Payment Methods
We accept telegraphic transfer, Western Union transfer and credit card payment. Once the reservation is accepted, we will send you invoice of the total amounts you need to pay as well as the due date.
If you wish to pay using credit card, then we will use invoice system which will link you to a secure credit card payment form. You will then need to fill in all necessary details.
We are sorry, however we cannot accept cheques or traveler’s cheques.
Payment using credit card will incur an additional of 3.5% – 4 % bank fee; payment by telepgraphic transfers or Western Union should be in full amount.
Payment Acceptance
Credit Card payment transactions are received by our bank. Final acceptance of a credit card payment therefore is subject to the approval of our bank. If the bank refuses to accept the credit card for whatever reason, we will advise you as soon as we are notified. We cannot take any responsibility for any surcharges made to or by your credit card issuer in these instances. The most common reason for non-acceptance is mis-typed address or lack of fund, so please take the time to ensure your credit card has the necessary funds available.
Rental Rates
All the villa rental rates mentioned on our site are quoted in US Dollars. All the villa rental rates are calculated on a per villa per night basis. The rates we quote for each villa are based on the maximum occupancy number allowed by each villa, as described on each villa-listing page.Other Rates
Total number of persons staying in the villa is stated in each of the villa description. In most cases, each bedroom is for 2 adults person. Children under 12years old sharing the bed with parents incur NO extra charge. Maximum one extra bed per bedroom or two extra bed per villa will be charged at US$40 per extra bed per night.
Meals will be prepared maximum total guests + 2 persons only. More than 2 persons will be charged accordingly
To avoid any hidden fee, please inform us if you have any events, such as birtday party, wedding etc. As the villa is rented only for you and your family / group, any events including inviting outside guests will be considered special events as they require more arrangements. Rate will be varied. Villa owner usually will charge additional one night stay for such party so called “Venue Fee”. Please inform us in advance.
Inclusion
The villa rental fee that you pay is inclusive of the following: exclusive use of the villa for the booked period; villa service taxes; all government taxes; airport transfers; welcome package; complimentary bottle of wine; starter food kit; drinking water; all villa gas, electricity and water costs. The rental fee rate does not include any hidden fees.
Exlusion
The villa rental fee that you pay excludes the following: airport taxes, departure/arrival taxes, baggage fees, personal items, food and soft drinks/alcohol, telephone fee, villa damage, additional cleaning, breakage fees, fulltime cook.
Cancellation
All reservations are considered final, and any cancellation of a booking for a stay in low season made less than 60 days before the stay begins, and less than 90 days before a stay begins during high or peak season, is non-refundable. Cancellations more than 60 days before a booked stay in low season, and more than 90 days before a booked stay in high or peak season, will also not be refunded, but if we are able to obtain another guest booking for the same time period, we will credit you for a future rental in the same villa within a 12 month period.
Trip Delay or Change of Booking
We understand that this sometimes happens, and is beyond your control. If you arrive later than planned, and you would like to extend out your holiday beyond your initial booking dates, we will work with you and try to arrange this and a change of return flight dates. It may not be possible, however, if another guest booking and reservation of your villa co-incides with the same days, or a flight cannot be arranged. We do not make a refund for any nights accommodation lost because of your delay of arrival. We also do not make a refund for any nights accommodation lost when you notify us in advance that you are shortening your stay.
Holiday and Travel Insurances
Adequate insurance is essential, as booking deposits and payments are not refundable after a booking has been confirmed. We recommend that you have, or take out, complete and comprehensive Travel & Holiday Insurance for all of your family or group for the entire duration of your trip and holiday. A comprehensive insurance cover will protect you and re-imburse you in the event that you have to cancel your trip and your holiday for family, work or other unforeseen reasons, shorten your holiday, for flight cancellations and flight delays, lost baggage, medical treatment and possibly emergency evacuation.
We suggest that the policy should include, but not be limited to the following cover:
- Loss of deposits through cancellation.
- Loss of deposits through cancellation or delays of transport services.
- Loss or damage to personal baggage and loss of money.
- Medical expenses.
- Additional expenses to cover accommodation and repatriation costs should the holiday need to be extended or curtailed due to illness in Bali, or the need to return home for an emergency.
Liability
Villarentalinbali.com will always do its best to make sure your holiday accommodation arrangements are satisfactory. Bali Villas acts as an agent for Bali villa owners, suppliers, and contractors supplying transport, accommodation, and services. Bali Villas does not accept any liability or responsibility for any loss or damage sustained by you as a result of the rendering of our services or accommodation. Bali Vacation Villas does not accept any liability of whatever nature for the acts, omissions or defaults, whether negligent or otherwise, of any service providers in connection with your holiday pursuant to a contract between them and yourselves (which may be evidenced in writing by the issue of a ticket, voucher, coupon or the like) and over whom we have no direct or exclusive control.Bali Vacation Villas does not accept any liability in contract or in tort (actionable wrong) for any injury, damage, loss, delay, additional expenses, or inconvenience caused directly or by force majeure or other events, which are beyond our control. These events include, but are not limited to war, civil disturbance, fire, floods, unusual weather, acts of god, acts of governments or other authorities, accident to or failure of equipment or industrial action.
We hope that as you browse our Bali villa information, you find everything that you need to know to make your stay in Bali an enjoyable and memorable holiday experience.